TCL INTERNET-BASED AND WEB-BASED CLASSROOM COURSES

• Access Internet-based and Web-based in Classroom Courses
• FAQs
• Online Course Orientation
• Recommended Computer Hardware Standards
• Technical Assistance
  • Online Course Technical Assistance: Access the Technical College of the Lowcountry Online Support Center!  Here, you can browse helpful guides and material and contact the support team directly – 24 hours a day, 7 days a week!  You may chat live with a support team member, submit a ticket with your issue or concern, or call directly, toll-free:  1-877-736-2586.  In order to submit a ticket you must first create an account.  When doing so please use your TCL e-mail address and password associated with your Blackboard Account to eliminate confusion.
  • Distance Learning Technicians: Are available to assist with audio/video equipment on all three TCL campuses from 7:30 AM to 8:00 PM Monday through Thursday and 7:30 AM to 3:00 PM on Friday.  They can be reached at 843-470-8406 or by email at dltech@tcl.edu.

ONLINE COURSE ORIENTATION

2012 Summer:

• Wednesday May 9th at 2:00 pm in Building 4 Room 103 and via Elluminate
• Guest Link: https://sas.elluminate.com/m.jnlp?sid=2009313&password=M.6C639A898BDB5ECF9A735FEBD4CBCB

2012 Fall:

• Wednesday August 15th at 2:00 pm in Building 4 Room 103 and via Elluminate
• Guest Link: https://sas.elluminate.com/m.jnlp?sid=2009313&password=M.0BFF23A246A901F19E4D7E6EFEF628

• Wednesday August 15th at 7:45 pm via Elluminate
• Guest Link: https://sas.elluminate.com/m.jnlp?sid=2009313&password=M.0BFF23A246A901F19E4D7E6EFEF628

• Wednesday September 12th at 7:45 pm via Elluminate
• Guest Link: https://sas.elluminate.com/m.jnlp?sid=2009313&password=M.0BFF23A246A901F19E4D7E6EFEF628

To attend one of these sessions using Blackboard Collaborate return to this link 15 to 20 minutes prior to one of the times listed above and follow the instructions on the screen. Please download the attached Blackboard Collaborate Elluminate Live Participant Quick Reference Guide and follow the directions provided.

David B. Carter

Director of On-line Learning

Participants Click Here to Join or paste the following link into your browser’s address bar and hit enter.

Students also need to check their my.tcl e-mail for information on specific course orientations that instructors may require for all students in their course.