If I have trouble with my online course, whom should I contact?

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Access the Technical College of the Lowcountry Online Support Center now! Browse helpful guides and material and contact the support team directly – 24 hours a day, 7 days a week! Chat live with a support team member, submit a ticket with an issue or concern, or call directly, toll-free: 1-877-736-2586.


Note: in order to submit a ticket you must first create an account. When doing so please use your TCL e-mail address and password associated with your Blackboard Account to eliminate confusion.


You should contact your instructor if you are having trouble with the content of your course, completing your assignments, completing your quizzes and tests, participating in Chat Rooms or Course Discussions, or simply falling behind in your class. You will find the office location, office hours, email address, and office telephone number in the syllabus of your course.

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