AOT 180 – Customer Service | Technical College of the LowCountry

AOT 180 – Customer Service

Course Description

This course is a study of issues in the workplace relating to effective customer service. The course includes topics such as oral, written, verbal and nonverbal communication skills, effective telephone techniques and cultural diversity in the workplace.

Classroom Hours: 3

Lab/Shop Hours: 0

Clinical Hours:

Work Experience Hours:

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