CPT 268 – Computer End-User Support | Technical College of the LowCountry

CPT 268 – Computer End-User Support

Course Description

This course prepares students to train and support end-users. Topics include end-user support functions, developing training modules, and strategies to provide ongoing technical support. Emphasis is on solving problems with users (needs analysis, troubleshooting, and interaction with users).

Classroom Hours: 3

Lab/Shop Hours: 0

Clinical Hours:

Work Experience Hours:

Courses menus