FSA Student Loan Ombudsman Office
As most of you know, schools are required to provide, through various consumer information requirements, the FSA Ombudsman Office contact information and availability to student loan borrowers. Effective February 28, 2016, please use the following information to contact the FSA Student Loan Ombudsman Group.
Via on-line assistance: https://studentaid.ed.gov/sa/repay-loans/disputes
Via telephone: 877-557-2575
Via fax: 606-396-4821
FSA Ombudsman Group
PO Box 1843
Monticello, KY, 42633